Join the team

Work for us

14th January 2022

We are excited to announce our latest round of opportunities to work for LCC:

  • 1 x CanaryWall Duty Manager (Part-time 30 hours per week)
  • 1 x CanaryWall Duty Manager (Part-time 20 hours per week)
  • 1 x Digital Marketing Manager (Full-time)
  • 1 x Maintenance Team Member (Part-time 16 hours per week)

Dates:

Closing date for all applications: 6th February at midnight

Interviews: 15th– 17th February at CanaryWall

Start date: As soon as possible but flexible

How to apply:

Duty Manager – Application Form

Digital Marketing Manager – CV & detailed covering letter

Maintenance Team Member – CV & detailed covering letter

All applications to be emailed to Katya Creed: [email protected]

Full details of roles:

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CanaryWall Duty Manager

Starting Rate: £11.20 per hour with reviews based on length of service and additional responsibilities.

CanaryWall is a two-minute walk from Westferry DLR station and opened in August 2020. This unique centre has five arches and a blend of indoor and outdoor bouldering and extensive training facilities.

As part of a small multifunctional team, the role of a Duty Manager is central to the effective running of the Centre. You will be responsible for the provision of a safe, fun and welcoming climbing environment. When on duty, you will directly manage the day-to-day operations including the reception, café and shop with additional responsibilities including cleaning and administrative tasks.

  • Experienced applicants preferred but full training will be given
  • All applicants must be able to arrive at CanaryWall for 5.45am to complete opening shifts
  • The roles will cover the full range of CanaryWall’s extensive opening hours.
  • CanaryWall will be your primary site but you may be occasionally asked to work at other LCC locations

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Digital Marketing Manager

Full time £30-£36k+ dependent on skills & experience.

A mixture of remote and London-based work with some marketing support for our three centres based in the northwest of England. There is the option of HarroWall, VauxWall East or CanaryWall as a primary office with an expectation to visit all centres to connect with centre managers and understand their specific offering throughout the course of the year.

We are looking for a highly organised and experienced marketing professional who has a comprehensive set of up-to-date marketing skills across all common marketing platforms. The ideal candidate would have a broad understanding of the fitness industry, family activites and be capable of working independently and as part of the broader management team.

Key responsibilities:

  • Supporting the regional management team and centre managers in all marketing efforts
  • Comprehensive understanding and implementation of PPC campaigns across all social media platforms to support the growth our London climbing centres
  • Comprehensive understanding and implementation of Google Ads campaigns
  • Focused attention on SEO and website analysis to ensure our website best communicates our offering and is easy to find, navigate and purchase from
  • Planning and implementing impactful direct email marketing communications
  • Forward planning of marketing strategy inclusive of yearly fitness trends, events, academic terms, and holiday offerings across our centres
  • Bespoke marketing planning to support individual centres’ specific challenges in addition to clear delivery of our seven centre London offering
  • Clear monthly reporting of marketing efforts and development of KPIs
  • Development of guidelines and training to support social media assistants at each centre

Requirements

  • Digital marketing all-rounder with 2+ years of experience (social media, SEO, email marketing, paid ads, etc.)
  • Strong analytical background
  • Metrics-driven mind and data fluency
  • Project management skills
  • Ability to provide creative vision/direction
  • Excellent collaborative working and communication skills
  • Excellent copywriting skills, preferably industry relevant
  • Good knowledge of the world of climbing (or equivalent sport) and an understanding of our broad customer base
  • Experience using WordPress
  • Ability to use creative tools and templates according to brand guidelines

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Maintenance Team Member

Starting Rate £10.00 – £12.00 per hour dependent on relevant skills and experience

As our centres grow in popularity, continuing to expand and age, there is an ever-increasing amount of maintenance to ensure we keep them in excellent condition. In addition, there are regular projects to improve our current centres as we learn about our customer needs and best use of our unique spaces. Working multisite across London and directly for our Regional RMI Manager, you will assist and contribute to the completion of improvement projects, expansion projects, general maintenance tasks, reactive and remedial maintenance and general upkeep of our centres’ hard and soft facilities. The expectation is for you to go above and beyond to ensure all of our centres are the best they can be.

The role will be a minimum average of 16 hours per week but has the potential to increase dependent on projects.

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OUR MISSION STATEMENT

VauxWall, HarroWall, CroyWall, RavensWall, CanaryWall and BethWall are facilities of The Lakeland Climbing Centre Limited. We are driven by our passion for climbing and the positive effect it can bring to everyone’s lives. Our London facilities set a new standard for accessible, clean and constantly evolving indoor climbing. In partnership with our customers, staff, sponsors and suppliers, we have created and continue to develop friendly, efficient and safety-conscious centres of excellence that everyone can enjoy. Strong links with our northern centres will provide opportunities for customers and staff to continue their journey into the diverse sport of climbing in the stunning Lake District National Park.

WHY WORK FOR THE LAKELAND CLIMBING CENTRE LTD?

From our northern roots to our London expansion, we have developed an environment for excellent customer service born out of a happy, supportive and proactive team. LCC’s top priorities are its customers and staff; we want to create and maintain great places to work and climb. Free climbing, discounts with local businesses, financial support for continued professional development, flexible working hours and competitive rates of pay are the key benefits.