4th August 2023
We are excited to announce the latest round of opportunities to work for LCC:
- EustonWall Duty Manager – 30 hours per week
- EustonWall Duty Manager – 15 hours per week
- HarroWall Weekend Instructor – 8 hours per week typically on Saturdays.
- BethWall Duty Manager – 20 hours per week
- BethWall Team Member – 15 hours per week
- VauxWall Team Member – 15 hours per week
- VauxWall Duty Manager – 20 hours per week
- VauxWall Duty Manager – 40 hours per week
- Regional Painter/Decorator – 30 hours+ per week
- Regional Marketing Assistant – 40 hours per week but open to part-time applications.
Dates:
Closing date for all applications: 25th August 2023
Interview Dates
EustonWall roles: Monday 4th September
BethWall roles: Tuesday 5th September
VauxWall roles: Friday 8th September
Maintenance role: TBC
Start date: As soon as possible but flexible
How to apply:
Marketing role – CV & detailed cover letter emailed to Ollie Rooke [email protected]
Duty Manager, Team Member & Maintenance Role – Complete an application form and email to Katya Creed [email protected]
Full details of roles:
Duty Manager – EustonWall, BethWall & VauxWall
Starting Rate: £12.60 per hour with reviews based on length of service and annual company incremental review.
As part of the small multifunctional team the role of Duty Manager is central to the effective running of the Centre. You will be responsible for the provision of a safe, fun and welcoming climbing environment. When on duty you will directly manage the day-to-day operations including the reception, café and shop with additional responsibilities including cleaning and administrative tasks.
- Experienced applicants preferred but full training will be given
- All applicants must be able to arrive at their chosen wall for 5.45am to complete opening shifts.
- The roles will cover the full range of extensive opening hours.
- You may be occasionally asked to work at other LCC locations
Core Responsibilities:
- Faciliate day-to-day operations of the bouldering gym
- Opening/closing the centre
- Ensure the gym is clean, safe and well-maintained at all times
- Provide a warm welcome and first point of contact for customers
Requirements:
- Bouldering experience
- Excellent customer service skills
- Ability to work under pressure and manage multiple priorities
- Strong communication and interpersonal skills
- Ability to work flexibly, including weekends and evenings as required
Desired:
- Knowledge of health and safety regulations and experience in risk management
- First Aid certification
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Team Member – BethWall & VauxWall
Starting Rate: £11.30 per hour with reviews based on length of service and annual company incremental review.
Junior starting rate (age 16+) £7.80 per hour
Working with the Duty Manager to provide a safe, fun and welcoming climbing environment. You are expected to provide an exceptional level of customer service in all centre operations. Additional to reception, tasks will include instruction, coffee service, cleaning and administration. Team Members also do occasional shifts in the onsite café, receiving food preparation and barista training.
- Experienced applicants preferred but full training will be given
- The roles will be focused on evenings and weekend shifts.
- Your chosen wall will be your primary site but you may be occasionally asked to work at other LCC locations
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HarroWall – Part-Time Instructor
Starting Rate: £11.30 per hour with reviews based on length of service and annual company incremental review.
Junior starting rate (age 16+) £7.80 per hour
(some flexbiltiy in starting rate for experieced Instructors with relevant qualifications)
Are you passionate about rock climbing and eager to share your knowledge and skills with others? HarroWall is seeking an enthusiastic and dedicated Weekend Climbing Instructor to join our dynamic team. If you love empowering others to conquer new heights, this is the perfect opportunity for you! The ideal candidate would be a passionate climber with a desire to develop further understanding of the fitness industry. We are looking for someone capable of working independently and instructing as part of a broader team.
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RMI – Regional Painter/Decorator
Hours: 30hrs – 40hrs per week
Salary: £13 – £16 per hour depending on experience
Reporting to: Regional RMI Manager (Repairs, Maintenance & Improvements)
The Role:
As our dedicated décor specialist you will be responsible for keeping our climbing centres looking fresh with a rotationally based site secondment across our London portfolio. You will assist the Regional RMI Manager and the rest of the team in keeping our centres the best they can be. We require someone that knows the industry products well, has attention to detail, a good work ethic, is punctual, flexible, adaptable, and takes pride in their work. You will also play a part in our centre improvement projects and play a key part in LCC’s expansion program working alongside our Regional RMI Manager, RMI team, and LCC’s approved contractors.
You will be required to undertake knot and prime, patch plastering, filling, sanding, drylining, the use of water, oil, and solvent-based paints, varnishing, cutting in, prep work, and general painting and decorating duties. You will have working at heights experience and will be required at times to work out of hours and weekends if the job or project requires between the hours of 6am and 6pm. All equipment and tools will be provided onsite. However, you must have the ability to travel to site by your own means. Additional training will be provided for the right candidate.
Required:
- Understanding of COSH & HASAWA 1974
- At least 1 year of experience in the Industry
- Extensive Knowledge of Industry products
Desired:
- City and Guilds 6707 L1/L2
- PASMA certified
- IPAF Certified
- Commercial awareness
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Regional Marketing Assistant
Hours: Full time, 40 hours a week (part-time candidates are welcome to apply)
Salary: £21-£28k dependent on skills & experience
Reporting to: Marketing Manager
Calling all digital marketers. London Climbing Centres, one of the largest groups of climbing walls in the UK, is looking for a marketing assistant to join our growing marketing department.
We’re on the hunt for a creative copywriter, with a penchant for paid-ads and a specialty in SEO, to help continue the rapid growth of the group and the marketing team.
This is a unique opportunity to help grow and shape LCC’s marketing strategy over the coming years. You’ll be reporting to the marketing manager and will be expected to work independently, as well alongside the marketing manager and other members of the management team, in a number of key areas.
These include email marketing, PPC adverts and campaigns, social media management including both paid-for and organic content, SEO, and general marketing support.
About you:
You love all things digital marketing and have some experience across all common marketing platforms. You’re an enthusiastic, organised, quick learner who’s capable of working in a team and independently. Communication is key in marketing, and you’re a strong copywriter with a proven track record of writing everything from social media posts to articles to a range of audiences.
Bonus points for candidates with a broad understanding and experience working in the climbing/fitness industry or family activities. And of course, top marks if you share our love of all things climbing!
Where will you be based?
A mixture of remote and London-based work (1 WFH day a week in your first 3 months, with room for more as you settle into the team). With 8 centres to work from across London there’s plenty of scope for hot-desking, with a primary office at VauxWall East.
Key responsibilities:
● Supporting the marketing manager and centre managers in all marketing efforts
● Understanding and implementing PPC campaigns across all social media platforms to support the continued growth the London Climbing Centres
● Understanding and implementing Google Ads campaigns
● Attention on SEO and website analysis (using GA4) to continually improve our website
● Planning and implementing impactful direct email marketing communications
● Assisting the marketing manager in planning of marketing strategy, inclusive of yearly fitness trends, events, academic terms, and holiday offerings
● Assisting marketing planning to support individual centres’ specific challenges, in addition to clear delivery of our eight centre London offering
● Clear monthly reporting of marketing efforts and KPIs
● Support for social media assistants at each centre
Requirements
● Digital marketing all-rounder with experience and examples of their work (social media, SEO, email marketing, paid ads, etc.)
● Good knowledge of the world of climbing (or equivalent sport) and an understanding of our broad customer base
● Excellent collaborative working and communication skills
● Copywriting skills, preferably industry relevant
● Metrics-driven mind, data fluency, and a focus on commercial performance
Preferred
● Basic design skills
● Excellent collaborative working and communication skills
● Project management skills
● Ability to contribute to creative vision/direction
● Experience using WordPress
Salary & Perks
● Full time, 40 hours a week
● £21-£28k dependent on skills & experience
● Free access to climbing facilities and gym equipment
● Flexible working hours and hybrid working
● Annual training budget
To Apply:
Send an email with your CV & a cover letter explaining why you’re the perfect fit for LCC to [email protected].
Next Steps:
Should your initial application be successful, you’ll have a short screening phone interview with the Marketing Manager, followed by a face to face interview.
We’re looking for the right person to join the team, and applications may close early or be extended.
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**Don’t quite meet every single requirement on our Job Spec?**
We are dedicated to building a diverse and authentic team, so if you are excited about this role but your experience doesn’t quite fit directly with everything required in the Job Spec, we highly encourage you to apply regardless. You might just be the right candidate for this role and we would love to hear from you! We are always interested in receiving applications from groups traditionally underrepresented in climbing.
OUR MISSION STATEMENT
VauxWall, HarroWall, CroyWall, RavensWall, CanaryWall, BethWall & EustonWall are facilities of The Lakeland Climbing Centre Limited. We are driven by our passion for climbing and the positive effect it can bring to everyone’s lives.
Our London facilities set a new standard for accessible, clean and constantly evolving indoor climbing. In partnership with our customers, staff, sponsors and suppliers, we have created and continue to develop friendly, efficient and safety-conscious centres of excellence that everyone can enjoy. Strong links with our northern centres will provide opportunities for customers and staff to continue their journey into the diverse sport of climbing in the stunning Lake District National Park.
WHY WORK FOR THE LAKELAND CLIMBING CENTRE LTD?
From our northern roots to our London expansion, we have developed an environment for excellent customer service born out of a happy, supportive and proactive team.
LCC’s top priorities are its customers and staff; we want to create and maintain great places to work and climb. Free climbing, discounts with local businesses, financial support for continued professional development, flexible working hours and competitive rates of pay are the key benefits.
Thanks for your interest in joining the London Climbing Centres team
We’re regularly on the lookout for new faces who are committed to delivering a safe, fun, and welcoming climbing environment in our eight centres across London.
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